Paradigm announce Q1 2015 Lender and Provider Award Winners

27 April 2015

Paradigm Mortgage Services, the mortgage services proposition, has today (27th April 2015) announced the first 2015 quarterly winners of its Lender and Provider Awards.

The awards are voted for by Paradigm’s directly authorised Partner members each month and the results have been collated over the course of the first three months of the year to decide the winners. The first quarterly winners for 2015 are as follows:

Best Overall Lender – Nationwide for Intermediaries.
Best Residential Lender – Virgin Money.
Best Buy-to-let Lender – Virgin Money.
Best Specialist Lender/Distributor – Brightstar Financial.
Best Equity Release Lender – Hodge Lifetime.
Best Life Protection Provider – Bright Grey.
Best General Insurance Provider – Paymentshield.
Best Critical/Serious Illness Provider – Bright Grey.
Best Income Protection Provider – Exeter Family Friendly.

Paradigm’s partner members vote monthly for their top three lenders and providers in each category, enabling Paradigm to provide an ongoing snapshot of advisers’ views over the three-month period. This monthly process ensures those lenders and providers who consistently deliver service excellence are appropriately recognised.

Bob Hunt, Chief Executive of Paradigm Mortgage Services, commented:

“Our Lender and Provider Awards were launched to recognise those organisations that provide exceptional products and services, and which are most valued by our member firms. Since inception, we have built the number of individuals voting in the awards each month and they now cover business writers, para-planners, key support personnel and Principals – this helps provide a fully-rounded view on each and every lender/provider and means that our winners know they’re hitting the right spot across a variety of firms and individuals.

“The winners for quarter one this year are somewhat changed from our full 2014 results with notable mentions for both Virgin Money and Bright Grey who both picked up two wins this time. Nationwide for Intermediaries has also excelled, picking up the Overall Lender award again, while Exeter Family Friendly has also maintained its dominance in the Best Income Protection category. Big congratulations also to our new winners, Hodge Lifetime, Paymentshield and Brightstar Financial.

“Voting in our Awards is ongoing and we know those lenders and providers not recognised this time are working harder with member firms to ensure they pick up more votes in quarter two.”

Gary Salter, Head of Corporate Accounts at Nationwide for Intermediaries, said:

“We are delighted to be awarded Best Overall Lender for quarter one, which further demonstrates the excellent relationship between Nationwide and Paradigm. There are many awards in the mortgage industry but those voted for by our customers are the ones we value the most as it is a true reflection on the service we provide.”

Richard Tugwell, Director of Intermediary Relations at Virgin Money, said:

“It’s fantastic that Virgin Money received the twin accolades of Best Residential Lender and also Best Buy-to-let Lender in the quarter one Paradigm Awards. Providing a high-quality service to our intermediary partners and customers is very important to Virgin Money and it’s great to be recognised in this way, especially as it is voted for by intermediaries themselves. Paradigm is a key partner of ours and I would like to thank everyone who has supported us in winning these awards.”

For further information on Paradigm Mortgage Services, please visit: www.paradigmmortgages.com